Refund Policy

This following explains our procedures for refunding fees when a student enrolls in our International Program and later seeks to withdraw. These procedures may change from time to time, and any amendments will be effective when posted. If there is any conflict between these procedures and the terms of your International Student Legal Agreement with the School District, the terms of the International Student Legal Agreement will govern.

Making a Request for Refund

Refund requests must be made in writing and addressed to the Director, International Programs. Refunds requests should include any relevant documentation supporting the basis for the request. We may request additional documentation to assess your request if needed.

Non-Refundable Fees

Refunds are not available for administrative fees, namely the Application Fee of $300, Re-registration Fee of $300, and Homestay Application Fee of $200 that are paid to the School District for receiving and processing a student’s application or enrollment to the School District (“Non-Refundable Fees”).

If the School District has collected any amounts from students that have been paid or are payable to third parties (e.g. medical insurance, assessments, fees, taxes), then any available refunds will depend on the policies of the third party and whether payment of the monies is forgiven or refundable by the third party.

When Refunds are Not Available

We reserve the right to refuse any request for a refund, regardless of the reason for the request, if it is received after the commencement of the Educational Program.

Refunds shall not be issued with respect to Students who:

1. are suspended or expelled from an Educational Program or required to withdraw due to their own inappropriate behaviour, such as where the Student fails to comply with the School District’s Code of Conduct or any applicable laws or the rules, policies or procedures of the School District or its homestay program; or
2. are removed from the Program because information provided in their application for enrollment is determined by the School District to be false or misleading, including undisclosed illness, medical or mental health conditions or undisclosed educational needs.
3. have declared their primary purpose as a Student in the International Program through application, acceptance, and issuance of a Letter of Acceptance (LOA) but later wish to change to a Fundable Admissions status.

When Refunds will be Considered

Full refund

The School District will receive and consider requests for the refund of 100% of Fees, other than Non-Refundable Fees,  where:

1. the Student is refused a Study Permit by Immigration, Refugees and Citizenship Canada (IRCC), provided that the refusal is not due to the Student’s delay or failure to apply sufficiently in advance of the commencement of the Educational Program and subject to the Student providing satisfactory supporting documentation. The initial Study Permit or Temporary Resident Visa refusal by IRCC will be considered for a full refund request. If the Student does not exercise a refund request at the first refusal and chooses to appeal the IRCC decision, subsequent refusals by IRCC will only be considered for a reduced refund amount (below);
2. the Student is unable to travel to Canada due to travel bans or restrictions imposed by a provincial or the federal government of Canada or the government of the Student’s country of residence; or
3. the School District is satisfied that the Student is medically unfit or unable to travel to and attend in Canada to participate in the Educational Program, provided that the Student supplies, upon request, appropriate medical documentation supporting the reasons for the request, and provided the Student or his/her parent/guardian was unaware of the medical unfitness at the time of accepting enrolment, and provided the request is received prior to the commencement of the Educational Program.

Reduced refund amount

If the School District determines that a refund is appropriate, we reserve the right to reduce the amount of Program Fees refunded to offset our own costs including the loss of any staff time or resources arising from a student withdrawal.
For students who have not begun an Educational Program, a reduction in the amount of Program Fees refunded will be as follows:

1. 75% of the Program Fees will be refunded in the event that the withdrawal is submitted more than 90 days prior to the commencement of the Educational Program. The commencement of the Educational Program is considered the first day of classes as listed in the official school calendar;
2. 50% of the Program Fees will be refunded in the event the withdrawal is submitted less than 90 days but more than 30 days of the commencement of the Educational Program; and
3. 25% of the Program Fees will be refunded in the event the withdrawal is submitted less than 30 days but more than one day of the commencement of the Educational Program; and
4. no refund will be issued for refund requests received after the commencement of the Educational Program.

For students who have participated in an Educational Program for any length of time (a “returning student”), a reduction in the amount of Program Fees refunded will be as follows:

1. 50% of the Program Fees will be refunded in the event the withdrawal is after a confirmed re-registration in January and before May 15.
2. no refund will be issued for refund requests received after May 15.