{"id":6941,"date":"2026-04-07T11:57:22","date_gmt":"2026-04-07T18:57:22","guid":{"rendered":"https:\/\/westvancouverschools.ca\/international\/?page_id=6941"},"modified":"2026-04-07T11:57:22","modified_gmt":"2026-04-07T18:57:22","slug":"damage-claim-guidelines","status":"publish","type":"page","link":"https:\/\/westvancouverschools.ca\/international\/hosts\/damage-claim-guidelines\/","title":{"rendered":"Damage Claim Guidelines"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row background_style=&#8221;full&#8221;][vc_column]\t<div class=\"aq-block-aq_page_header_block\">\r\n\t\r\n\t<header class=\"page-header ebor-pad-me\">\r\n\t\r\n\t\t<div class=\"background-image-holder parallax-background\">\r\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/westvancouverschools.ca\/international\/wp-content\/uploads\/sites\/3\/2026\/04\/Agent.Training.Section10.Business-meeting-via-video-call-scaled.jpg\" class=\"background-image\" alt=\"\" srcset=\"https:\/\/westvancouverschools.ca\/international\/wp-content\/uploads\/sites\/3\/2026\/04\/Agent.Training.Section10.Business-meeting-via-video-call-scaled.jpg 2560w, https:\/\/westvancouverschools.ca\/international\/wp-content\/uploads\/sites\/3\/2026\/04\/Agent.Training.Section10.Business-meeting-via-video-call-300x200.jpg 300w, https:\/\/westvancouverschools.ca\/international\/wp-content\/uploads\/sites\/3\/2026\/04\/Agent.Training.Section10.Business-meeting-via-video-call-1024x683.jpg 1024w, https:\/\/westvancouverschools.ca\/international\/wp-content\/uploads\/sites\/3\/2026\/04\/Agent.Training.Section10.Business-meeting-via-video-call-768x512.jpg 768w, https:\/\/westvancouverschools.ca\/international\/wp-content\/uploads\/sites\/3\/2026\/04\/Agent.Training.Section10.Business-meeting-via-video-call-1536x1024.jpg 1536w, https:\/\/westvancouverschools.ca\/international\/wp-content\/uploads\/sites\/3\/2026\/04\/Agent.Training.Section10.Business-meeting-via-video-call-2048x1366.jpg 2048w, https:\/\/westvancouverschools.ca\/international\/wp-content\/uploads\/sites\/3\/2026\/04\/Agent.Training.Section10.Business-meeting-via-video-call-600x400.jpg 600w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t<\/div>\r\n\t\t\r\n\t\t<div class=\"container\">\r\n\t\t\t<div class=\"row\">\r\n\t\t\t\t<div class=\"col-sm-12 text-center\">\r\n\t\t\t\t\t<span class=\"text-white alt-font\">Hosts<\/span><h1 class=\"text-white\">Damage Claim Guidelines<\/h1><p class=\"lead text-white ebor-limit-width\">Hosting an International Student<\/p>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t<\/header>\r\n\r\n\t<\/div>\r\n\t[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Damage Claim Guidelines<\/h1>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<ol>\n<li style=\"margin-bottom: 24px\"><span style=\"font-size: 12pt\">The host must immediately inform the Accommodation Coordinator of damages caused by the student.<\/span><\/li>\n<li style=\"margin-bottom: 24px\"><span style=\"font-size: 12pt\">The host must send photos of the damages to the Accommodation Coordinator. The Accommodation Coordinator may visit the home to assess the damages if necessary (damages must be beyond normal wear and tear).<\/span><\/li>\n<li style=\"margin-bottom: 24px\"><span style=\"font-size: 12pt\">The host must provide the Accommodation Coordinator with two repair quotes within one week of submitting the damage claim.<\/span><\/li>\n<li style=\"margin-bottom: 24px\"><span style=\"font-size: 12pt\">The Accommodation Coordinator will meet with the student within one week of the damage claim.<\/span><\/li>\n<li style=\"margin-bottom: 24px\"><span style=\"font-size: 12pt\">The host must submit a claim through their home insurance as soon as possible.<\/span>\n<ol style=\"list-style-type: lower-alpha\">\n<li style=\"margin-bottom: 24px\"><span style=\"font-size: 12pt\">If GuardMe coverage applies (i.e. first-year student), the host family may claim the home insurance deductible through GuardMe.<\/span><\/li>\n<li style=\"margin-bottom: 24px\"><span style=\"font-size: 12pt\">The host family should contact the Accommodation Coordinator for the appropriate paperwork to submit a claim directly through GuardMe.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"margin-bottom: 24px\"><span style=\"font-size: 12pt\">If the cost of damage exceeds $1,000, the host must submit a claim through home insurance.<\/span><\/li>\n<li style=\"margin-bottom: 24px\"><span style=\"font-size: 12pt\">In cases where the host family does not have home insurance, a claim through GuardMe insurance (for first-year students) may be possible. GuardMe may cover some damages up to 50 percent (see point 5b).<\/span><\/li>\n<li style=\"margin-bottom: 20px\"><span style=\"font-size: 12pt\">If GuardMe denies the damage claim, the Accommodation Coordinator will contact the natural parents to request payment to the host to cover the repair costs (including photos and quotes previously provided).<\/span><\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row background_style=&#8221;full&#8221;][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<br \/>\nDamage Claim Guidelines<br \/>\n[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<p>The host must immediately inform the Accommodation Coordinator of damages caused by the student.<\/p>\n","protected":false},"author":308,"featured_media":0,"parent":3298,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6941","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-10-29 00:31:02","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/westvancouverschools.ca\/international\/wp-json\/wp\/v2\/pages\/6941","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/westvancouverschools.ca\/international\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/westvancouverschools.ca\/international\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/westvancouverschools.ca\/international\/wp-json\/wp\/v2\/users\/308"}],"replies":[{"embeddable":true,"href":"https:\/\/westvancouverschools.ca\/international\/wp-json\/wp\/v2\/comments?post=6941"}],"version-history":[{"count":10,"href":"https:\/\/westvancouverschools.ca\/international\/wp-json\/wp\/v2\/pages\/6941\/revisions"}],"predecessor-version":[{"id":6953,"href":"https:\/\/westvancouverschools.ca\/international\/wp-json\/wp\/v2\/pages\/6941\/revisions\/6953"}],"up":[{"embeddable":true,"href":"https:\/\/westvancouverschools.ca\/international\/wp-json\/wp\/v2\/pages\/3298"}],"wp:attachment":[{"href":"https:\/\/westvancouverschools.ca\/international\/wp-json\/wp\/v2\/media?parent=6941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}